Cookies Policy | Golden Star Casino

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be associated with other information held about you.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and similar tools. These technologies can perform functions comparable to cookies, including remembering settings, measuring activity and helping protect online services.

Some cookies are set by Golden Star Casino, while others may be set by service providers that support website functionality, security, analytics, communications or advertising. Third-party cookies are controlled by the relevant third party, and their use may also be governed by that party’s own privacy information.

Why cookies are used

To make the website operate correctly and provide requested services.
To keep pages, account areas and online sessions secure.
To remember selected settings, preferences and consent choices.
To understand how visitors use the website and identify areas for improvement.
To help deliver content, promotions or advertising that may be more relevant to visitors, where permitted.
To detect unusual activity, prevent misuse and support responsible operation of the website.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, account access, security, session management and the processing of requested actions. Without them, some parts of the website may not work properly. Because they are necessary for the operation of the website, they may not always be available for removal through a preference tool. You can usually block them through your browser, but doing so may prevent certain features from working.

Preference and functionality cookies

These cookies remember choices you make and help provide a more consistent experience. For example, they may remember language, region, display settings or other preferences. If you remove or reject these cookies, the website may not remember your selections and you may need to make them again during a later visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, the time spent on pages, errors encountered and general traffic patterns. This information is generally used in an aggregated or pseudonymised form to monitor performance, improve navigation and make the website easier to use. These cookies do not necessarily identify you directly.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or present content that is more relevant to a visitor’s interests. They may also help us understand whether communications or promotional content has been viewed or interacted with. You can usually control these cookies through the website’s consent settings or your browser controls.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help identify suspicious activity, protect accounts, maintain the integrity of the website and reduce the risk of fraud or unauthorised access. These technologies may collect information about a device, browser, connection or usage pattern for security purposes.

Your choices and cookie controls

When available, the website’s cookie banner or preference tool allows you to accept, reject or adjust certain categories of cookies. Your choices may be stored so that they can be applied during future visits. Strictly necessary cookies may continue to operate because they are required to provide the website and its security features.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before a cookie is placed or to reject cookies automatically. Instructions differ between browsers, so refer to the help or support information for the browser and device you use.

If you use more than one browser or device, you may need to set your preferences separately on each one. Deleting cookies does not necessarily remove all information previously collected or held by a service provider. It may also reset saved preferences, end active sessions or affect the operation of account and website features.

Blocking certain cookies may affect the availability, functionality or security of the website. For example, you may not be able to sign in, maintain a session, complete a requested transaction or use features that depend on stored preferences. If you choose to reject non-essential cookies, the website should remain available where possible, but some content or functionality may be less personalised.

Mobile devices

Mobile operating systems and applications may provide separate controls for advertising identifiers, tracking technologies and permissions. These settings are managed through your device or application controls and may not be identical to browser cookie settings. Review the privacy and security options on your device to understand the choices available to you.

Information, third parties and updates

Information collected through cookies may include an internet protocol address, device or browser type, operating system, pages visited, approximate location, referral information, dates and times of access, and interactions with website content. The information collected will depend on the technology used, the settings selected and the purpose for which it is used. We aim to handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.

Third-party providers may place or access cookies when their services are used on the website. These providers may include analytics, security, content, payment, communications or advertising service providers. Their technologies may operate under their own terms and privacy policies. We do not control every aspect of a third party’s practices, so you should review the relevant information provided by that third party where appropriate.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser, while persistent cookies may remain on your device for a period or until they are deleted. The period for which a cookie remains active depends on its purpose and the settings used by the website or the relevant provider.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, legal requirements or our practices. When changes are made, the updated version will be published on this page and the date or version information may be amended where appropriate. You should review this page periodically to remain informed about how cookies are used.

Questions and privacy requests

If you have questions about this Cookies Policy, wish to understand how information is handled or want to make a privacy-related request, please use the contact or support channels made available on the Golden Star Casino website. Do not include sensitive account, payment or identity information in an unsecured message unless it is specifically requested through an appropriate support process.

By using the website after reviewing this policy, you acknowledge the use of cookies and similar technologies in accordance with your selected preferences, applicable browser settings, the Privacy Policy and the Terms and Conditions.